Dreame T20 Cordless Vacuum Cleaner FAQ

① Connect the main brush with extension rod

When connecting, hold the main brush, insert the mounting hole under the extension rod into the soft roller brush vertically, and align the conductive pin until you hear a "click" sound, indicating the installation is finished.

② Connect the extension rod with main body. Align the conductive pin of extension rod with the main body mount adaptor, push up until you hear a click sound, indicating it is properly locked.

③ Installation and use of water tank (Not available in Australia yet)

a. Wet the mop and wring it out until it does not drip, and stick it firmly on the bottom of the water tank

b. Open the water tank plug, slowly inject an appropriate amount of water, and close the water tank plug

c. Align the limit area of the suction head of the soft roller brush with the limit area of the water tank, and use the magnet to attract the water tank

d. Suitable for vacuuming and mopping on the floor or tiles

Notes:

● Do not step on the water tank to prevent it from breaking apart.

● When the ground is dirty, it is recommended to vacuum the ground before mopping.

● Do not use the mopping function on carpets.

● Do not add cleaning or disinfectant to prevent the water tank from clogging.

● The ball in the water tank is a valve used to control water seepage, it is a movable part and it will make a rolling sound when starting and stopping, which is normal.

● When not in use, please push the water tank switch to the "off".

The vacuum cleaner’s cleaning ability will be reduced if the dust compartment is filled to the “MAX” mark. To regain performance, empty the dust compartment in a timely manner. Before emptying the compartment, make sure the vacuum cleaner is disconnected from the power, and do not press its power button. Press the dust compartment bottom cover release button, then empty the contents.

① Push the dust compartment release switch in the direction indicated by the arrow, then gently remove the dust compartment from the vacuum cleaner.

② Remove the pre-filter first, then lift the handle of the cyclone assembly and turn to counterclockwise until it stops, then pull to lift out the cyclone assembly.

③ Rinse the cyclone assembly, pre-filter and dust compartment until they are clean. After washing, air dry at least 24 hours

① Wash:
It is recommended to wash the cyclone module, built-in foam and HEPA filter in every 3-4 month before replacing them with a new one.

② Dry:
Make sure the HEPA filter and foam are fully dried for about 24 hours before installation and use.

(1) Clean the soft roller brush (Australia version has the all-surface brush - scroll down):

① Face the bottom of the roller brush up, pull the buckle back to detach the comb from the brush.

Tips: you can use a tool for levering.

② Use scissors to pick up hair or fibers wrapping on the comb and cut them off. Use dry cloth or paper to clean the dust on the compartment and plastic cover.

③ Rinse the comb if it gets too dirty to clean.

④ Put the comb vertically and make sure it is dry for at least 24 hours.

(2) Clean the all-surface brush (for Australian version)

① Toggle the lock counterclockwise to the stop position as illustrated and detach the comb from the roller brush.

② Use scissors to pick up the tangled hair and fibers from the comb and cut off. Wipe the dust inside the slot and cover plate with dry cloth or paper towel, and fully dry it before installation and use.

③ You can rinse the comb with water if it is too dirty to clean.

④ Place the comb vertically and dry for at least 24 hours before use.